1. Data Collection
We collect personal data when you:
-Register for an account on our platform.
-Complete the Know Your Customer (KYC) process.
-Use our services or interact with our platform.
-Contact our support team or provide feedback.
-The personal data we collect may include your name, email address, phone number, identification documents, proof of address, and other information necessary for providing our services and complying with KYC, GDPR, and PDPA regulations.
2. Data Storage
We store your personal data securely on our servers/third-party storage/ KYC Provider and take all reasonable steps to protect it from unauthorized access, modification, or disclosure. We implement industry-standard security measures, such as encryption and access controls, to ensure the safety of your data.
3. Data Usage
We use your personal data to:
Provide, maintain, and improve our services.
Verify your identity and comply with KYC, GDPR, and PDPA regulations.
Communicate with you, including sending service-related notifications and promotional materials.
Monitor and analyze usage and trends to improve the user experience.
Comply with legal obligations, resolve disputes, and enforce our agreements.
4. Data Disclosure
We may disclose your personal data to comply with applicable laws and regulations, or in response to a valid legal request, such as a subpoena or court order. We may also disclose your personal data if it is necessary to protect our rights, property, or the safety of our users or the public.
6. Contact Us